The Central Government wants to make all government services available on mobile phones in the next five years so that the citizens don't have to visit offices , thus making their work done conveniently and efficiently. The Department of Administrative Reforms and Public Grievances (DARPG) which reports to the Prime Minister's Office (PMO) proposed this last week in a report prepared along with Nasscoms and KPMG. " In order to achieve the vision of Digital India and ensure the delivery of government services to citizens, the mobile platform needs to be leveraged to its full potential," said JS Deepak, Secretary, Department of Electronics and Information Technology. "Multilingual mobile governance services are important for service delivery. Aadhar linked mobile based authentication mechanism needs to be developed to become a widely used channel for citizens authentication," Deepak said. Nasscom President R Chandrashekhar pressed for digital technologies to be brought centre-stage in the delivery of services to citizens.
As this scheme would help the citizens to seek their government services through mobile phones and save their precious time, this is a great benefit to not only the citizens but also the administration to carry out their process quickly.
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